When will my tracking information appear?
What if my package never arrived?
If you order hasn’t arrived 40 days from placing it with us, provided you correctly input your address and there wasn’t any measures you could have taken to aid your product from getting to you (ie. complying with any customs and local courier charges) then we will offer you a refund on your order.
Please reply to the email order confirmation we can handle it from there. Please note: If you have already placed your order and it’s within 40 days we cannot refund you. Once your order has been shipped and processed it’s already on its way and out of our control. You may choose to dispute the charges with your bank or credit card provider, however keep in mind if you lose the dispute as the terms are clearly laid out, you may pay an additional charge for losing the dispute.